Product may be fresh or frozen

All our meat products may be fresh or frozen, and this varies for each product on a daily basis.  Whether a product is sent out fresh or frozen will depend on the stock situation on the date of shipment and on the shelf life of the individual  product. Mixed boxes may consist of both fresh and frozen items.  When we pack your order for collection or delivery fresh items are in a bag marked 'fresh items' and frozen items are in a bag marked 'frozen items' . In general our sausages and burgers will be frozen - we produce these in large batches and freeze on the day of manufacture so these items will normally be frozen unless we send them to you on the day we make them. 

(A very few products in our range are routinely stocked in both fresh and frozen options e.g. Free range chicken supremes chilled and Free range chicken supremes frozen, or whole chickens chilled and whole chickens frozen.)  

If you do not want an item as a frozen product please put it into your basket as usual but put a note in the 'NOTES TO VENDOR' box on the checkout - just say 'NO FROZEN PRODUCTS PLEASE'.  When we prepare your order we will leave out any items which are only in stock as frozen items on the day your order is shipped or collected and we will refund you for the items which we cannot supply as fresh items on that day.